eCasework
7.4#3 in public sector crm softwareFrom £100 a yearAndroidiOSWebAPI
VisiteCasework vs Ready311
What both publish
| Fact | eCasework | Ready311 |
|---|---|---|
| Headquarters | Brixton, London, United Kingdom | Oakton, Virginia, United States |
| Notifications | The system sends reminders for due cases and alerts when cases are updated. | Mass notifications support SMS, email, mobile push, and voice broadcasts targeted by boundary, sub-jurisdiction, or subscription topic. |
eCasework plans
- G-Cloud eCasework SaaS£100 a year
- Individuals£100 a year
- TeamsPriced on request
Ready311 plans
- Custom PlanPriced on request
Pick eCasework if…
eCasework suits elected representatives and unions that need to manage constituent cases, contacts, correspondence, and deadlines. Individuals and teams can choose plans with different caseworker arrangements.
Pick Ready311 if…
Ready311 suits local governments that need to coordinate resident service requests across intake channels, departments, and geographic areas. Its mobile apps and reporting tools also fit jurisdictions that need field workflows and public statistics.