eCasework
7.4#3 in public sector crm softwareFrom £100 a yearAndroidiOSWebAPI
VisiteCasework vs IEG4 Customer Relationship Management
IEG4 Customer Relationship Management
5.4#23 in public sector crm softwareWeb
VisitWhat both publish
| Fact | eCasework | IEG4 Customer Relationship Management |
|---|---|---|
| Founded | 1989 | 2006 |
| Purpose | eCasework is case management and CRM software for councillors, MLAs, AMs, MPs, MSPs and unions. | The CRM gives council staff tools to manage and record citizen interactions across face-to-face and digital transactions. |
eCasework plans
- G-Cloud eCasework SaaS£100 a year
- Individuals£100 a year
- TeamsPriced on request
IEG4 Customer Relationship Management plans
No prices published.
Pick eCasework if…
eCasework suits elected representatives and unions that need to manage constituent cases, contacts, correspondence, and deadlines. Individuals and teams can choose plans with different caseworker arrangements.
Pick IEG4 Customer Relationship Management if…
This CRM is designed for council contact centres and local government staff managing citizen interactions and cases. It may suit teams seeking multichannel communication, case routing, and service-pattern reporting in a cloud deployment.