eCasework
7.4#3 in public sector crm softwareFrom £100 a yearAndroidiOSWebAPI
VisiteCasework vs GovXRM
What both publish
| Fact | eCasework | GovXRM |
|---|---|---|
| Case management | Users can record, assign, update, complete and reopen constituent cases, with due dates and case histories. | XRM Case supports configurable workflows, multi-department routing, SLA alerts, document management, e-signatures, and a full audit trail. |
| Purpose | eCasework is case management and CRM software for councillors, MLAs, AMs, MPs, MSPs and unions. | GovXRM is a constituent relationship platform for government that unifies resident relationships, cases, and services. |
eCasework plans
- G-Cloud eCasework SaaS£100 a year
- Individuals£100 a year
- TeamsPriced on request
GovXRM plans
- Automate—
- Case Pro—
- Connect—
- Custom agency planPriced on request
- GovXRM Core—
- GovXRM Portal—
Pick eCasework if…
eCasework suits elected representatives and unions that need to manage constituent cases, contacts, correspondence, and deadlines. Individuals and teams can choose plans with different caseworker arrangements.
Pick GovXRM if…
GovXRM is designed for federal, state, county, city, township, tribal, and special-district governments. Its modules cover agencies needing linked constituent records, case workflows, resident self-service, integrations, or automation.