Dialer360 vs Squaretalk Contact Center Analytics
Squaretalk Contact Center Analytics
6.2 #94 in Call Center Software
About Squaretalk Contact Center Analytics| Dialer360 | Squaretalk Contact Center Analytics | |
|---|---|---|
| Free plan | No | No |
| Free trial | Yes | |
| Paid from | $10/mo | $25/mo |
| Platforms | Android, extension, macOS, Web, Windows | Windows |
| Free plan | No | No |
| Paid from | 25 /user/mo | 30 /user/mo |
| Dialing modes | Predictive, Progressive, Manual | predictive, random, dynamic dialing by country and area code |
| Local presence | Yes | Yes |
| Voicemail drop | Yes | |
| Call recording | Yes | Yes |
| CRM integrations | Zoho CRM, Zoho Desk, Zoho SalesIQ, Zoho Recruit, Salesforce, Freshworks, Pipedrive | |
| Real-time monitoring | Yes | |
| Speech analytics | Yes | |
| Sentiment analysis | Yes | |
| Service-level reporting | Yes | |
| Data retention | 12 months | |
| Browser calling | Yes | |
| Desktop app | Yes | |
| SIP support | Yes |
Listed together in Best Predictive Dialer Software