DialConnection Speech Analytics
7.2#4 in call center speech analytics softwareFree planFree planAndroidWebAPIExtension
VisitDialConnection Speech Analytics vs MiaRec
What both publish
| Fact | DialConnection Speech Analytics | MiaRec |
|---|---|---|
| Company headquarters | LinkedIn and DialConnection list headquarters at 309 Fellowship Road, Suite 200, Mount Laurel, New Jersey 08054. | The company lists 1999 S Bascom Ave., Suite 928, Campbell, California 95008, USA. |
| Company size | LinkedIn lists DialConnection as a privately held software-development company with 11–50 employees. | LinkedIn lists MiaRec as privately held with 11–50 employees and headquarters in Campbell, California. |
| Headquarters | Mt. Laurel, New Jersey, USA | Silicon Valley |
| Notable news | The company blog lists a May 31, 2016 post about the PCI DSS 3.2 early release. | MiaRec announced in February 2023 that its Webex Contact Center integration became available through Cisco Webex AppHub. |
DialConnection Speech Analytics plans
- CustomFree
- Speech AnalyticsPriced on request
MiaRec plans
- Essentials$25 a month
- Professional$35 a month
- Enterprise$50 a month
Pick DialConnection Speech Analytics if…
You want what its maker publishes above — check its page for the details.
Pick MiaRec if…
MiaRec is intended for contact centers, teams adopting AI, and leaders seeking an organization-level view of customer conversations. It may suit organizations that need call analysis, quality workflows, or post-call follow-up.