Deskpro vs UserDeck

Deskpro

8.0 #11 in Help desk software

About Deskpro

UserDeck

5.3 #96 in Help desk software

About UserDeck
DeskproUserDeck
Free planNoNo
Free trialYesNo
Paid from$39/mo$10/mo
Open sourceNoNo
PlatformsAndroid, api, iOS, self-hosted, Webapi
Free planNoNo
Shared inboxYesYes
SLA managementYes—
Help centerYesYes
Ticket automationYes—
API accessYesYes
Included agent seats5—
Customer portal—Yes

Both are listed in Best Help Desk Software. On Everything Xiaomi, Deskpro scores higher on our published basis.