Deskpro vs Jitbit Helpdesk

Deskpro

7.4 #26 in Help desk software

About Deskpro

Jitbit Helpdesk

7.8 #17 in Help desk software

About Jitbit Helpdesk
DeskproJitbit Helpdesk
Free planNoNo
Free trialNoYes
Paid from$39/mo$24/mo
Open sourceNoNo
PlatformsapiAndroid, api, iOS, Linux, self-hosted, Web, Windows
Free planNoNo
Shared inboxYes—
SLA managementYesYes
Help centerYes—
Ticket automationYes—
API accessYes—
Included agent seats5—
Paid from—$24.92/user/mo

Both are listed in Best Help Desk Software, Best IT Knowledge Base Software. On Everything Xiaomi, Jitbit Helpdesk scores higher on our published basis.