Deskpro vs Escalated
| Deskpro | Escalated | |
|---|---|---|
| Free plan | No | No |
| Free trial | Yes | No |
| Paid from | $39/mo | — |
| Open source | No | No |
| Platforms | Android, api, iOS, self-hosted, Web | api |
| Free plan | No | Yes |
| Shared inbox | Yes | — |
| SLA management | Yes | Yes |
| Help center | Yes | — |
| Ticket automation | Yes | Yes |
| API access | Yes | Yes |
| Included agent seats | 5 | — |
| Customer portal | — | Yes |
Both are listed in Best Help Desk Software. On Everything Xiaomi, Deskpro scores higher on our published basis.