Deskero
8.1#1 in social customer service softwareFrom $12 a monthFree planAndroidiOSWebAPI
VisitDeskero vs Pancake
What both publish
| Fact | Deskero | Pancake |
|---|---|---|
| API | Deskero offers a proprietary RESTful API that can read, insert, modify and delete customer, ticket, knowledge-base and agent data. | Pancake provides a public API token and webhooks that send real-time event payloads to an HTTPS server. |
| Headquarters | London, United Kingdom | The maker lists its headquarters at Vinhomes Smart City, Tay Mo, Hanoi, Vietnam. |
| Integrations | Official integrations include Zapier, Gmail, Outlook, Magento and WordPress, while user listings also mention Twitter/X, Zendesk Sell, Adobe Commerce and Meta for Business. | Pancake documentation lists connections including Facebook, Instagram, TikTok, Shopee, Lazada, Google Messaging, WhatsApp, Zalo, Line, Tokopedia, and website chat. |
Deskero plans
- StartFree
- Grow$12 a month
- Business$30 a month
- Premium$120 a month
Pancake plans
- BusinessPriced on request
- SmallPriced on request
- StandardPriced on request
Pick Deskero if…
The free Start tier may suit a small support operation that needs one agent and unlimited customers. Teams needing more agents or features such as multi-channel support can consider the paid tiers.
Pick Pancake if…
Pancake may suit businesses managing customer messages and orders across multiple channels, from individual sellers to SMEs and companies with many customers.