Deskero
8.1#1 in social customer service softwareFrom $12 a monthFree planAndroidiOSWebAPI
VisitDeskero vs Medal Social Inbox
Medal Social Inbox
6.5#17 in social customer service softwareFrom $129 a monthAndroidiOSWeb
VisitWhat both publish
| Fact | Deskero | Medal Social Inbox |
|---|---|---|
| Integrations | Official integrations include Zapier, Gmail, Outlook, Magento and WordPress, while user listings also mention Twitter/X, Zendesk Sell, Adobe Commerce and Meta for Business. | The company says its plans include Zapier and webhooks, and the inbox can use CRM context when drafting replies. |
Deskero plans
- StartFree
- Grow$12 a month
- Business$30 a month
- Premium$120 a month
Medal Social Inbox plans
- Creator$129 a month
- Business$249 a month
- EnterprisePriced on request
Pick Deskero if…
The free Start tier may suit a small support operation that needs one agent and unlimited customers. Teams needing more agents or features such as multi-channel support can consider the paid tiers.
Pick Medal Social Inbox if…
Founders, support teams, and ecommerce teams managing social conversations alongside email or form inquiries may suit this inbox. Teams needing shared queues should note that queue features are available on the Team plan and up.