Desk365
8.7#2 in help desk softwareFrom $12 a monthFree planAndroidiOSWebAPI
VisitDesk365 vs HESK
What both publish
| Fact | Desk365 | HESK |
|---|---|---|
| Founded | Desk365 says it was founded in 2020 to build a cloud-based customer service platform. | 2005 |
| Free plan | Yes | Yes |
| Headquarters | Union City, California, USA | Novo mesto, Slovenia |
| Knowledge base | Knowledge-base articles are created with a visual editor and published through a self-service portal. | Hesk includes a knowledgebase for FAQs, guides, and common solutions. |
Desk365 plans
- FreeFree
- Free PlanFree
- Standard$12 a month
- Plus$22 a month
- Premium$32 a month
- AI Agent add-on$50, paid once
HESK plans
- Hesk Cloud$29.99 a month
- Hesk Cloud Pro$49.99 a month
- Hesk Cloud MAX$99.99 a month
- Hesk FreeFree
- Hesk Website License$49.99, paid once
- Hesk Advanced License$199.99, paid once
Pick Desk365 if…
Desk365 may suit support or IT teams that need ticket handling across several channels alongside asset and approval workflows. Its free plan is described as suitable for solopreneurs or personal projects, up to 50 tickets per month.
Pick HESK if…
You want what its maker publishes above — check its page for the details.