Daktela WFM vs Nextiva

Daktela WFM

7.2 #2 in Contact Center Workforce Management Software

About Daktela WFM

Nextiva

8.7 #3 in Business Phone Systems

About Nextiva
Daktela WFMNextiva
Free planYesNo
Free trialYesNo
Paid from€20/mo$15/mo
Open sourceNoNo
PlatformsAndroid, api, iOS, macOS, Web, WindowsAndroid, extension, iOS, Linux, macOS, Web, Windows
Free planYes—
Demand forecastingYes—
Skills-based schedulingYes—
Paid from—15 /user/mo

Both are listed in Best Contact Center Workforce Management Software, Best Customer Service Workforce Management Software. On Everything Xiaomi, Nextiva scores higher on our published basis.