Daktela WFM vs Deskwoot
| Daktela WFM | Deskwoot | |
|---|---|---|
| Free plan | Yes | Yes |
| Free trial | Yes | Yes |
| Paid from | €20/mo | $3.20/mo |
| Platforms | Android, api, iOS, macOS, Web, Windows | api, iOS, Web |
| Free plan | No | Yes |
| Shared inbox | Yes | Yes |
| Conversation routing | rules | round_robin |
| WhatsApp templates | Yes | Yes |
| Volume forecasting | Yes | |
| Skills-based scheduling | Yes | |
| Agent self-service | Yes | |
| Demand forecasting | Yes | |
| Paid from | 3.2 /user/mo | |
| Conversation retention | 180 days | |
| Team collaboration | Yes |
Listed together in Best WhatsApp Customer Service Software