dailypoint 360°
5.7#21 in hospitality crm softwareWebAPI
Visitdailypoint 360° vs HoteSoft Guest CRM
HoteSoft Guest CRM
7.5#3 in hospitality crm softwareAndroidiOSWebAPI
VisitWhat both publish
| Fact | dailypoint 360° | HoteSoft Guest CRM |
|---|---|---|
| Founded | 2005 | HoteSoft says it was founded in 2014 by hotel-industry veterans. |
| Guest profiles | The platform combines guest data from connected systems into a Central Guest Profile for use across CRM, marketing, loyalty, operations, and AI. | Guest CRM profiles include stay history, lifetime value, repeat rate, room and spending details, preferences, feedback, ratings, and VIP, corporate, or loyalty tags. |
| Integrations | The maker describes more than 200 integrations connecting hotel systems such as PMS, POS, booking engines, payments, revenue management, and guest communication tools. | Named connections include Booking.com, Expedia, Airbnb, Hotels.com, Agoda, TripAdvisor, Vrbo, Stripe, PayPal, Square, Worldpay, Adyen, SagePay, Amadeus, Sabre, Galileo and key-card systems. |
| Product | dailypoint 360° is a customer data platform for hotel CRM and loyalty that collects, merges, and activates guest data. | HoteSoft is a cloud hotel-management platform with a Guest CRM module for hotel operations and guest engagement. |
| Security | The privacy policy says website requests may be routed through Cloudflare for CDN and security services such as DDoS protection and firewall. | The vendor claims AES-256 encryption at rest, TLS 1.3 in transit, PCI DSS Level 1, GDPR compliance and ISO 27001 certification. |
| Support | The company describes teams responsible for customer setup, onboarding, PMS migrations, technical setup, and ongoing support. | The brochure lists 24/7 live chat, email support with a 2-hour response SLA, and a knowledge base with more than 400 articles and videos. |
dailypoint 360° plans
- dailypoint™ 360°Priced on request
HoteSoft Guest CRM plans
- Advanced Reports Module$99 a year
- Dedicated Onboarding & Training$199, paid once
- Custom booking widget + live chat$299 a year
- Starter$299
- White-label Mobile App$499 a year
- Pro$699
Pick dailypoint 360° if…
dailypoint 360° suits hotels and hotel groups seeking a shared guest-data platform for CRM, loyalty, marketing, and operations. It is relevant to teams that can work with an integration-dependent setup and a request-based pricing process.
Pick HoteSoft Guest CRM if…
It suits hotels that want guest profiles, segmentation, and targeted messaging alongside centralized reservations. HoteSoft lists independent hotels, boutique chains, and global groups as intended customers.