
D-EDGE CRM
6.2#12 in hospitality crm softwareAndroidiOSWebAPI
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| Fact | D-EDGE CRM | HoteSoft Guest CRM |
|---|---|---|
| Guest profiles | Guest Profile combines data from multiple sources, removes duplicates, enriches records and supports guest segmentation and analytics. | Guest CRM profiles include stay history, lifetime value, repeat rate, room and spending details, preferences, feedback, ratings, and VIP, corporate, or loyalty tags. |
| Integrations | The CRM uses API-based connectivity to synchronise guest data with major PMSs, Channel Managers, Booking Engines and other hotel solutions. | Named connections include Booking.com, Expedia, Airbnb, Hotels.com, Agoda, TripAdvisor, Vrbo, Stripe, PayPal, Square, Worldpay, Adyen, SagePay, Amadeus, Sabre, Galileo and key-card systems. |
| Intended customers | The CRM is presented for independent properties as well as multi-site hotel groups and chains. | The brochure says HoteSoft is built for independent hotels, boutique chains, and global groups. |
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It is designed for independent hotels as well as multi-property groups and chains. It may suit hospitality teams seeking guest profiles, automated messaging, loyalty tools, and operational tracking.
It suits hotels that want guest profiles, segmentation, and targeted messaging alongside centralized reservations. HoteSoft lists independent hotels, boutique chains, and global groups as intended customers.