Customer Journey App vs Smaply
| Customer Journey App | Smaply | |
|---|---|---|
| Free plan | Yes | Yes |
| Free trial | Yes | Yes |
| Paid from | €29/mo | $38/mo |
| Open source | No | No |
| Platforms | Web | Web |
| Free plan | Yes | Yes |
| Service blueprints | Yes | Yes |
| Emotion mapping | Yes | Yes |
| Persona profiles | Yes | Yes |
| Map limit | 3 maps | 10 maps |
| Collaborator limit | 3 users | — |
| Export formats |
Both are listed in Best Customer Journey Mapping Software. On Everything Xiaomi, Customer Journey App scores higher on our published basis.