Customer.guru vs Retently
| Customer.guru | Retently | |
|---|---|---|
| Free plan | No | No |
| Free trial | No | Yes |
| Paid from | $50/mo | $99/mo |
| Open source | No | No |
| Platforms | api, Web | api, Web |
| Paid from | 50 /mo | 99 /mo |
| NPS surveys | Yes | Yes |
| Feature requests | No | Yes |
| Feedback portal | No | — |
| In-app feedback | No | Yes |
| Product roadmap | No | — |
| Sentiment analysis | Yes | Yes |
| Feedback response limit | 1,000 responses/mo | — |
| Free plan | — | No |
Both are listed in Best Customer Feedback Software. On Everything Xiaomi, Customer.guru scores higher on our published basis.