Customer.guru vs Refiner
| Customer.guru | Refiner | |
|---|---|---|
| Free plan | No | Yes |
| Free trial | No | Yes |
| Paid from | $50/mo | Free |
| Open source | No | No |
| Platforms | api, Web | Android, api, iOS, Web |
| Paid from | 50 /mo | — |
| NPS surveys | Yes | — |
| Feature requests | No | — |
| Feedback portal | No | — |
| In-app feedback | No | — |
| Product roadmap | No | — |
| Sentiment analysis | Yes | — |
| Feedback response limit | 1,000 responses/mo | — |
| Free plan | — | Yes |
Both are listed in Best Customer Feedback Software. On Everything Xiaomi, Refiner scores higher on our published basis.