
Cresta
6.9#2 in agent assist softwareFrom $150,000 a yearWebAPIExtension
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| Fact | Cresta | Salesloft |
|---|---|---|
| Company legal name | The legal entity is Cresta Intelligence Inc., registered in Delaware, with an office at 100 South Murphy Ave., Suite 300, Sunnyvale, California. | The Google Play listing identifies the developer as Salesloft, Inc. |
| Compliance | Cresta’s Trust Center lists CCPA, CPRA, GDPR, HIPAA, ISO/IEC 27001, ISO/IEC 27701, ISO/IEC 42001:2023, PCI DSS, SOC 2, TISAX, and SOC 3. | Salesloft says its platform undergoes annual SOC 2 Type 2 examinations and maintains an ISO 27001 certification program. |
| Conversation Intelligence | Conversation Intelligence analyzes all customer conversations for trends, behaviors, risks and revenue opportunities rather than only sampled interactions. | Conversation Intelligence turns call activity into insights and recommended follow-up actions. |
| Integrations | Cresta lists integrations including Five9, Salesforce, Amazon Connect, NICE, Genesys, Avaya, Twilio, Zendesk, ServiceNow, SharePoint, Databricks, AWS and Google Drive. | The platform offers Salesforce CRM synchronization, LinkedIn Sales Navigator connectivity, an app directory and Gmail and Outlook access through Salesloft Connect. |
| Product | Cresta combines AI Agents, real-time Agent Assist, Conversation Intelligence, and Agent Operations Center on one customer experience AI platform. | Salesloft describes itself as a predictive revenue system that turns signals across a company's revenue stack into prioritized actions for revenue teams. |
| Rating on G2 | 4.3 out of 5 from 46 reviews | 4.5 out of 5 from 11,154 reviews |
| Rating on TrustRadius | 5.3 out of 10 from 6 reviews | 7.6 out of 10 from 976 reviews and ratings |
You want what its maker publishes above — check its page for the details.
Salesloft is for revenue teams that need lead engagement workflows, conversation insights, or tools for account and revenue leaders. The listed CRM restriction for Deals and Dialer requirement for mobile calls may matter to teams evaluating those capabilities.