Convin
7.6#1 in call center speech analytics softwareFree planFree planAndroidiOSWebAPI
VisitConvin vs Squaretalk Contact Center Analytics
Squaretalk Contact Center Analytics
5.7#19 in contact center analytics softwareFrom $25 a monthWindows
VisitWhat both publish
| Fact | Convin | Squaretalk Contact Center Analytics |
|---|---|---|
| Founded | 2021 | 2010 |
| Headquarters | Bengaluru, Karnataka, India | Jerusalem, Israel |
Convin plans
- Quality Management SoftwareFree
- Customized plans for every businessPriced on request
Squaretalk Contact Center Analytics plans
- Core$25 a month
- Connect$35 a month
- Scale—
Pick Convin if…
Convin may suit contact center teams that need conversation recording, transcription, and quality scoring across multiple channels. Its deployment options and multilingual analysis may be relevant to organizations with varied infrastructure or language needs.
Pick Squaretalk Contact Center Analytics if…
It suits contact centers needing live monitoring, conversation analysis, recording, and service-level reporting on Windows. Organizations using the listed CRM systems can connect those workflows.