Convin
7.6#1 in call center speech analytics softwareFree planFree planAndroidiOSWebAPI
VisitConvin vs QEval
What both publish
| Fact | Convin | QEval |
|---|---|---|
| Deployment | Convin offers on-premises, client-cloud, and private-cloud deployment options. | The maker says QEval can be deployed in 30 days without infrastructure changes. |
| Founded | 2021 | 2023 |
| Headquarters | Bengaluru, Karnataka, India | Nacogdoches, Texas, United States |
| Integrations | The integration directory organizes connections across CRM, CCaaS, dialer, messaging, analytics, ticketing, HR, and other categories, and names services such as Amazon Connect, Ameyo, Aircall, and Calendly. | QEval offers 80+ pre-built connectors, including Salesforce, Genesys, Five9, NICE, Avaya, Amazon Connect, Tableau, Slack, and Microsoft Teams. |
Convin plans
- Quality Management SoftwareFree
- Customized plans for every businessPriced on request
QEval plans
- Custom enterprise pricingPriced on request
Pick Convin if…
Convin may suit contact center teams that need conversation recording, transcription, and quality scoring across multiple channels. Its deployment options and multilingual analysis may be relevant to organizations with varied infrastructure or language needs.
Pick QEval if…
QEval is aimed at contact-center CXOs, operations leaders, QA teams, supervisors, and risk, legal, or audit teams. It may suit organizations seeking interaction-wide analysis and automated coaching and compliance monitoring.