Convin
7.6#1 in call center speech analytics softwareFree planFree planAndroidiOSWebAPI
VisitConvin vs Outreach
What both publish
| Fact | Convin | Outreach |
|---|---|---|
| Company history | Four IIT-Delhi graduates founded Convin in 2021. | Outreach says it was started in early 2014 by four founders and identifies Seattle as its headquarters. |
| Founded | 2021 | 2014 |
| Headquarters | Bengaluru, Karnataka, India | Seattle, United States |
| Integrations | The integration directory organizes connections across CRM, CCaaS, dialer, messaging, analytics, ticketing, HR, and other categories, and names services such as Amazon Connect, Ameyo, Aircall, and Calendly. | Outreach says its Marketplace includes more than 100 live integrations across categories including CRM, data enrichment, and conversation intelligence. |
| Product | Convin is an AI-backed contact center software that records, transcribes, and analyzes customer conversations. | Outreach describes itself as an agentic AI platform for revenue teams that unifies prospect engagement, customer retention, coaching, and revenue intelligence. |
Convin plans
- Quality Management SoftwareFree
- Customized plans for every businessPriced on request
Outreach plans
- Amplify CorePriced on request
- Amplify EssentialsPriced on request
- Amplify PlusPriced on request
- Amplify ProPriced on request
Pick Convin if…
Convin may suit contact center teams that need conversation recording, transcription, and quality scoring across multiple channels. Its deployment options and multilingual analysis may be relevant to organizations with varied infrastructure or language needs.
Pick Outreach if…
It suits sales leaders, managers, development teams, account executives, revenue operations, and customer success teams looking to coordinate prospecting and revenue workflows. Mobile access may also suit teams that need prospect, account, call, or opportunity information while away from a computer.