Convin
7.6#1 in call center speech analytics softwareFree planFree planAndroidiOSWebAPI
VisitConvin vs Hear
What both publish
| Fact | Convin | Hear |
|---|---|---|
| Channels | The platform captures and analyzes customer interactions across voice, video, and email. | The AI agent monitoring page says it captures voice, chat, and email conversations across channels and vendors. |
| Company history | Four IIT-Delhi graduates founded Convin in 2021. | Hear says its founders started the company in 2023. |
| Founded | 2021 | 2023 |
| Integrations | The integration directory organizes connections across CRM, CCaaS, dialer, messaging, analytics, ticketing, HR, and other categories, and names services such as Amazon Connect, Ameyo, Aircall, and Calendly. | The integrations page lists Genesys Cloud, Pipedrive, GreenStar, Feefo, Freshworks, Commbox, Freshdesk, JustCall, and Freshcaller. |
| Pricing | Convin’s official pricing page describes customized plans and directs prospects to book a demo; it does not show numeric plan prices in the opened page. | The opened maker pages direct prospective customers to request a demo or contact sales and do not state a public price. |
| Product | Convin is an AI-backed contact center software that records, transcribes, and analyzes customer conversations. | Hear describes itself as an AI-powered conversation intelligence platform for contact centers. |
Convin plans
- Quality Management SoftwareFree
- Customized plans for every businessPriced on request
Hear plans
No prices published.
Pick Convin if…
Convin may suit contact center teams that need conversation recording, transcription, and quality scoring across multiple channels. Its deployment options and multilingual analysis may be relevant to organizations with varied infrastructure or language needs.
Pick Hear if…
You want what its maker publishes above — check its page for the details.