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CompassDocs vs Runbooks

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CompassDocs

8.3#1 in hr knowledge base softwareFrom $8 a month
Free planWebAPILinuxmacOS
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Runbooks

5.7#56 in it knowledge base softwareFrom $25 a month
Web
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What both publish

FactCompassDocsRunbooks
IntegrationsThe product lists a Claude connector, Microsoft 365 and Entra sync, Google Workspace directory sync, and notifications through Webex, Teams, Slack, email, or webhooks.The maker says the product's modules work together in one integrated platform without bolt-on integrations.
Maker attributionThe public source repository is under the GitHub account mattny20 and identifies CompassDocs as an open-source project.The homepage quotes Erin Kelley, identified as owner of Simply Smart Technology, describing building the tool for their business.
SupportThe Community plan includes GitHub community support, while Enterprise offers optional dedicated support with a 48-hour response commitment for $3,000 per year.The homepage describes Runbooks support as top rated.

CompassDocs plans

  • CommunityFree
  • Cloud$8 a month
  • Enterprise$599 a year
  • Enterprise dedicated support add-on$3,000 a year

Runbooks plans

  • One plan. Everything included.$25 a month

Pick CompassDocs if…

It suits teams that want to host their own searchable knowledge base and manage document review and access by role. Organizations needing a managed cloud service should note that the listed Cloud plan has not launched.

Pick Runbooks if…

You want what its maker publishes above — check its page for the details.

Charts they share