CompassDocs
8.3#1 in hr knowledge base softwareFrom $8 a monthFree planWebAPILinuxmacOS
VisitCompassDocs vs IT Portal
What both publish
| Fact | CompassDocs | IT Portal |
|---|---|---|
| Integrations | The product lists a Claude connector, Microsoft 365 and Entra sync, Google Workspace directory sync, and notifications through Webex, Teams, Slack, email, or webhooks. | The maker lists 40+ integrations, including ConnectWise, Autotask, HaloPSA, NinjaOne, Kaseya, Atera, Microsoft 365, Active Directory, Auvik, and VMware vSphere. |
| Security | The feature page states that credentials and backups are encrypted at rest with AES-256-GCM, session tokens are hashed, and login throttling and security headers are included. | The security page lists two-factor authentication, detailed audit trails, granular object-level permissions, and AES-256 encryption. |
CompassDocs plans
- CommunityFree
- Cloud$8 a month
- Enterprise$599 a year
- Enterprise dedicated support add-on$3,000 a year
IT Portal plans
- Cloud — annual billingPriced on request
- On Premises — 51–100 users$14 a month
- Cloud — 51–100 users$14 a month
- On Premises — 20–35 users$20 a month
- Cloud — 20–35 users$20 a month
- Cloud — 36–50 users$700 a month
Pick CompassDocs if…
It suits teams that want to host their own searchable knowledge base and manage document review and access by role. Organizations needing a managed cloud service should note that the listed Cloud plan has not launched.
Pick IT Portal if…
IT Portal is intended for MSPs and IT departments that need to maintain infrastructure records, configurations and passwords. Its current pricing and onboarding are oriented toward teams of 20 or more users.