
CompassDocs
8.3#1 in hr knowledge base softwareFrom $8 a monthFree planWebAPILinuxmacOS
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| Fact | CompassDocs | ConnectWise Documentation |
|---|---|---|
| Support | The Community plan includes GitHub community support, while Enterprise offers optional dedicated support with a 48-hour response commitment for $3,000 per year. | ConnectWise’s site offers customer support and education, and its product page links to support contact options. |
It suits teams that want to host their own searchable knowledge base and manage document review and access by role. Organizations needing a managed cloud service should note that the listed Cloud plan has not launched.
ConnectWise Documentation suits IT teams and managed service providers that need shared documentation, asset information, procedures, and password controls. Its onboarding pathway is specifically described for ConnectWise PSA partners.