Coherence
8.0#2 in email collaboration softwareFrom $12 a monthFree planAndroidWebAPImacOS
VisitCoherence vs Keeping
What both publish
| Fact | Coherence | Keeping |
|---|---|---|
| Company | The site footer identifies Brightyard, Inc. as the company behind Coherence. | Keeping says it was founded in 2016 and is based in Brooklyn, New York. |
| Integrations | The integration directory lists connections including HubSpot, Salesforce, Pipedrive, Gmail, Outlook, Slack, Microsoft Teams, Zoom, Google Calendar, Sheets, Drive, Notion, Airtable, Asana, ClickUp, Jira, Mailchimp, WordPress and Stripe. | The maker lists Shopify, WooCommerce, Salesforce, Slack, Zapier, HubSpot, Asana, ClickUp, Jira, Shortcut, Linear, and monday.com integrations. |
| Product | Coherence describes itself as a customer operations platform that connects CRM data, communications, workflows, websites, campaigns, and AI agents. | Keeping turns Gmail and Google Workspace into a shared inbox and help desk for team email. |
| Security | Coherence says data is encrypted with AES-256 at rest and TLS 1.2 or higher in transit, and that it is hosted on SOC 2 certified infrastructure. | Keeping states that it is SOC 2 Type II certified, hosts its infrastructure on Google Cloud in the United States, encrypts customer data at rest, and uses Google authentication. |
| Support | The pricing page lists community support, email support, and priority support, and says the Team plan requires a minimum of 10 paid seats. | Essentials includes email support, while the HIPAA plan includes a dedicated account manager. |
Coherence plans
- FreeFree
- Pro$29 a month
- Starter$12 a month
- Team$79 a month
Keeping plans
- Essentials$14 a month
- Advanced$24 a month
- HIPAA$49 a month
Pick Coherence if…
Coherence suits businesses managing relationships with customers, partners, vendors, and team members, including service jobs, client projects, and consulting engagements. Shared Inbox is aimed at teams that need shared ownership and organized handling of incoming conversations.
Pick Keeping if…
Keeping suits teams that manage customer support, HR, or IT email through Gmail or Google Workspace. Essentials is positioned for small teams, while Advanced is intended for higher volumes.