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Coherence vs Jelly

Coherence logo

Coherence

8.0#2 in email collaboration softwareFrom $12 a month
Free planAndroidWebAPImacOS
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Jelly logo

Jelly

6.2#24 in shared inbox softwareFrom $319 a year
Web
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What both publish

FactCoherenceJelly
IntegrationsThe integration directory lists connections including HubSpot, Salesforce, Pipedrive, Gmail, Outlook, Slack, Microsoft Teams, Zoom, Google Calendar, Sheets, Drive, Notion, Airtable, Asana, ClickUp, Jira, Mailchimp, WordPress and Stripe.The maker lists Discord, Slack, and webhook integrations; its Slack integration can post notifications and let teammates claim unassigned conversations from Slack.
Intended usersCoherence says its workspace is for businesses managing relationships across customers, partners, vendors, and team members, including service jobs, client projects, and consulting engagements.Jelly describes itself as a shared inbox for small teams and charges a flat team price with unlimited users on the Jelly plan.
ProductCoherence describes itself as a customer operations platform that connects CRM data, communications, workflows, websites, campaigns, and AI agents.Jelly is a shared inbox for small teams to collaboratively triage, assign, and reply to email.
SecurityCoherence says data is encrypted with AES-256 at rest and TLS 1.2 or higher in transit, and that it is hosted on SOC 2 certified infrastructure.Customer data is encrypted in transit and at rest, and sensitive customer data is additionally encrypted at the application layer with AES-256-GCM.
SupportThe pricing page lists community support, email support, and priority support, and says the Team plan requires a minimum of 10 paid seats.Jelly advertises support from real humans and directs customers to its Help Center and team contact page.

Coherence plans

  • FreeFree
  • Pro$29 a month
  • Starter$12 a month
  • Team$79 a month

Jelly plans

  • Jelly$29 a month
  • Royal Jelly 👑$69 a month
  • Jelly$319 a year
  • Royal Jelly 👑$690 a year

Pick Coherence if…

Coherence suits businesses managing relationships with customers, partners, vendors, and team members, including service jobs, client projects, and consulting engagements. Shared Inbox is aimed at teams that need shared ownership and organized handling of incoming conversations.

Pick Jelly if…

Jelly suits small teams sharing Gmail or Outlook inbox work. It is aimed at groups that need assignments, internal discussion, automated rules, and shared responses.

Charts they share