Cloudbeds Guest Marketing
5.2#25 in hospitality crm softwareWeb
VisitCloudbeds Guest Marketing vs HoteSoft Guest CRM
HoteSoft Guest CRM
7.5#3 in hospitality crm softwareAndroidiOSWebAPI
VisitWhat both publish
| Fact | Cloudbeds Guest Marketing | HoteSoft Guest CRM |
|---|---|---|
| Founded | 2012 | HoteSoft says it was founded in 2014 by hotel-industry veterans. |
| Integrations | Guest Marketing is described as integrated with Cloudbeds PMS, which supplies live guest data and automatically created email lists. | Named connections include Booking.com, Expedia, Airbnb, Hotels.com, Agoda, TripAdvisor, Vrbo, Stripe, PayPal, Square, Worldpay, Adyen, SagePay, Amadeus, Sabre, Galileo and key-card systems. |
| Support | Cloudbeds says customers can contact Support through chat for security information, and its pricing page describes support and product training for customers. | The brochure lists 24/7 live chat, email support with a 2-hour response SLA, and a knowledge base with more than 400 articles and videos. |
Cloudbeds Guest Marketing plans
- Guest Marketing CRMPriced on request
HoteSoft Guest CRM plans
- Advanced Reports Module$99 a year
- Dedicated Onboarding & Training$199, paid once
- Custom booking widget + live chat$299 a year
- Starter$299
- White-label Mobile App$499 a year
- Pro$699
Pick Cloudbeds Guest Marketing if…
It suits hospitality businesses using Cloudbeds PMS to run segmented email marketing and repeat-booking campaigns. Hotel chains and groups can use the described multi-property profile and campaign management.
Pick HoteSoft Guest CRM if…
It suits hotels that want guest profiles, segmentation, and targeted messaging alongside centralized reservations. HoteSoft lists independent hotels, boutique chains, and global groups as intended customers.