Churnkey
6.4#4 in proactive customer retention softwareFrom $250 a monthWebAPI
VisitChurnkey vs ClientSuccess
ClientSuccess
5.7#12 in proactive customer retention softwareWeb
VisitWhat both publish
| Fact | Churnkey | ClientSuccess |
|---|---|---|
| Integrations | Listed integrations include Stripe, Chargebee, Braintree, Paddle, Maxio, Slack, Churnkey APIs, and webhooks. | Listed integrations include Salesforce, HubSpot, Zoho, Pipedrive, Slack, Microsoft Teams, Gmail, Outlook, Zendesk, Jira, Pendo, Mixpanel, Zapier, and Stripe. |
| Security | Churnkey states it is SOC 2 Type I certified, GDPR compliant, conducts regular penetration tests, and avoids storing PII when possible. | ClientSuccess states it is SOC 2 Type II certified and makes audit reports available to customers and prospects under NDA. |
| Support | The pricing comparison lists human support and recurring strategy calls among the plan features. | The Enterprise package is described as including enterprise-level support; the Startup package includes an assigned CSM for onboarding only. |
Churnkey plans
- Starter$250 a month
- CorePriced on request
- EnterprisePriced on request
- IntelligencePriced on request
ClientSuccess plans
- Enterprise PackagePriced on request
- Growth PackagePriced on request
- Startup PackagePriced on request
Pick Churnkey if…
Churnkey suits subscription companies seeking tools for cancellation flows, failed-payment recovery, or churn analysis. Listed use cases include SaaS, memberships, nonprofits, news and media, and streaming.
Pick ClientSuccess if…
ClientSuccess targets organizations managing customer relationships, from smaller startups to SMBs, mid-market teams and large enterprises. It suits teams that need customer health, onboarding and lifecycle management tools.