Checkbox Voice of Customer
7.8#3 in market research softwareFrom $30 a monthAndroidiOSWebAPI
VisitCheckbox Voice of Customer vs SurveyLab
What both publish
| Fact | Checkbox Voice of Customer | SurveyLab |
|---|---|---|
| Compliance | Checkbox states that its controls support requirements such as HIPAA and provides GDPR guidance describing controller and processor responsibilities. | SurveyLab states that it is GDPR compliant, stores customer data on EU servers, follows OWASP guidance and is ISO 27001 certified. |
| Documentation | The help center contains getting-started, survey creation, question-type, results, user, sharing, security and system-requirement guides. | The help center lists 152 FAQ articles across survey design, questions, logic, reports, integrations, AI, mobile and other topics. |
| Free plan | No | Yes |
| Headquarters | San Francisco, California, United States | Warsaw, Poland |
| Integrations | Official feature information lists REST API, webhooks and Zapier integrations. | Listed integrations include Zapier, Salesforce, Zendesk, Slack, Intercom, LiveChat, Google Analytics, Google Drive, Synerise, Cint and Dynata. |
| Praise: support | Reviewers on G2 and Capterra frequently praise responsive, clear customer support and helpful documentation. | Users commonly describe customer support as responsive, knowledgeable and quick to resolve problems. |
| Praise: usability | G2 reviewers repeatedly describe Checkbox as intuitive, easy to learn and quick for creating surveys without coding. | Independent reviewers repeatedly praise the intuitive interface, easy survey creation, templates and fast setup. |
| Rating on Capterra | 4.1 out of 5 from 9 reviews | 4.9 out of 5 from 62 reviews |
| Rating on G2 | 4.1 out of 5 from 14 reviews | 4.5 out of 5 from 147 reviews |
| Rating on Gartner Peer Insights | 4.3 out of 5 from 22 reviews | 4.8 out of 5 from 5 reviews |
| Rating on GetApp | 4.1 out of 5 from 9 reviews | 4.9 out of 5 from 62 reviews |
| Rating on Software Advice | 4.1 out of 5 from 9 reviews | 4.9 out of 5 from 62 reviews |
Checkbox Voice of Customer plans
- Solo$30 a month
- Team$100 a month
- Business$1,800 a year
- EnterprisePriced on request
- On-PremisesPriced on request
SurveyLab plans
- FreeFree
- Starter$49 a month
- Advanced$99 a month
- Professional$249 a month
- EnterprisePriced on request
Pick Checkbox Voice of Customer if…
You want what its maker publishes above — check its page for the details.
Pick SurveyLab if…
You want what its maker publishes above — check its page for the details.