Checkbox Voice of Customer
7.8#3 in market research softwareFrom $30 a monthAndroidiOSWebAPI
VisitCheckbox Voice of Customer vs Glassbox
What both publish
| Fact | Checkbox Voice of Customer | Glassbox |
|---|---|---|
| Analytics | Its analytics include NPS, customer-satisfaction and loyalty measures plus predictive analysis and sentiment monitoring. | Glassbox includes customer journey, mobile app, performance, product, funnel, struggle and error, and interaction map analytics. |
| Compliance | Checkbox states that its controls support requirements such as HIPAA and provides GDPR guidance describing controller and processor responsibilities. | Glassbox states it is SOC 2 Type II, ISO 27001, ISO 27017, ISO 27701 and ISO 42001 certified and lists HIPAA, GLBA, PCI, CCPA and GDPR among relevant privacy regulations. |
| Integrations | Official feature information lists REST API, webhooks and Zapier integrations. | The integrations page names Adobe Analytics, Google Analytics, New Relic, Dynatrace, Qualtrics, Medallia, Jira, Slack, Firebase, Adobe Target and Optimizely among supported tools. |
| Purpose | Checkbox VoC software collects and analyzes customer feedback to help organizations understand needs, improve customer experience, and map customer journeys. | Glassbox captures and analyzes digital interactions across websites and mobile apps to help organizations understand customer experience. |
Checkbox Voice of Customer plans
- Solo$30 a month
- Team$100 a month
- Business$1,800 a year
- EnterprisePriced on request
- On-PremisesPriced on request
Glassbox plans
- Marketing/BusinessPriced on request
- ProductPriced on request
- Production OperationPriced on request
Pick Checkbox Voice of Customer if…
You want what its maker publishes above — check its page for the details.
Pick Glassbox if…
You want what its maker publishes above — check its page for the details.