Chatra
7.9#22 in live chat softwareFrom €31 a monthFree planAndroidiOSWeb
VisitChatra vs JivoChat
What both publish
| Fact | Chatra | JivoChat |
|---|---|---|
| Chatbots | Chat bots can present visitors with automated messages and reply options, then transfer them to a support agent. | JivoChat supports chatbot integrations, and its help material describes configuring which channels an integrated bot can serve. |
| Chat channels | omnichannel | omnichannel |
| Free plan | Yes | Yes |
| Included agent seats | 1 | 5 |
| Integrations | The plans page lists WordPress, Shopify, WooCommerce, Ecwid, Slack, BigCommerce, Help Scout, and Zapier integrations. | The official integrations directory lists connections and guides for services including Slack, Pipedrive, Bitrix24, Zoho CRM, Mailchimp, Zendesk and chatbot providers. |
| Live agent chat | Yes | Yes |
| Paid from | 25 | 28 |
| Security | The plans page describes the chat widget as SSL-encrypted, and Chatra publishes a data processing addendum and GDPR information. | JivoChat says it uses TLS for data in transit, a web application firewall, hashed password storage, data isolation and external security audits. |
Chatra plans
- FreeFree
- Essential€31 a month
- Pro€41 a month
JivoChat plans
- FreeFree
- Basic$28 a month
- Professional$42 a month
- Enterprise$56 a month
Pick Chatra if…
You want what its maker publishes above — check its page for the details.
Pick JivoChat if…
JivoChat suits teams that need website chat, live agent conversations and visitor tracking across multiple chat channels. Its different plans offer options for teams needing features such as WhatsApp integration, chat routing or a chat API.