Chatbase
8.9#2 in chatbot buildersFrom $40 a monthFree planAndroidiOSWebAPI
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| Fact | Chatbase | SiteGPT |
|---|---|---|
| Analytics | Backstage and analytics tools expose conversation topics, sentiment, trends, confidence and operational summaries. | Advanced analytics include daily trend charts, an engagement funnel, knowledge-gap fixes, CSV export, and a weekly email digest. |
| Deployment channels | multichannel | multichannel |
| Free plan | Yes | No |
| Human handoff | The helpdesk supports escalation to humans while preserving the conversation transcript and context. | Visitors can transition a conversation to a live agent, and SiteGPT lists support integrations including Crisp, Slack, Freshdesk Messaging, Zendesk, Google Chat, Messenger, and Zoho SalesIQ. |
| Knowledge-base answers | Yes | Yes |
| Paid from | 40 | 39 |
| Product | Chatbase provides customer-facing AI agents for customer support, sales, and product guidance across chat, email, and voice. | SiteGPT is a personalized chatbot trained on website content to answer visitors' questions and provide customer support. |
Chatbase suits teams that want to build customer-facing agents for support, sales, or product guidance without code. It is also a fit for teams that want to use existing help content or product data, connect to listed business tools, and review agent behavior through simulations and traces.
You want what its maker publishes above — check its page for the details.