Chatbase
8.9#2 in chatbot buildersFrom $40 a monthFree planAndroidiOSWebAPI
VisitChatbase vs Piper Conversations
Piper Conversations
6.1#22 in sales chatbot softwareWebAPI
VisitWhat both publish
| Fact | Chatbase | Piper Conversations |
|---|---|---|
| Analytics | Backstage and analytics tools expose conversation topics, sentiment, trends, confidence and operational summaries. | Built-in analytics and reporting track conversations, meetings booked, pipeline generated, visitor-to-meeting conversion, and ROI. |
| Free plan | Yes | No |
| Headquarters | San Francisco, California | San Francisco, California, United States |
| Integrations | Listed integrations include Zendesk, Freshdesk, Gorgias, Zoho Desk, Intercom, Help Scout, HubSpot, Salesforce, WhatsApp, Messenger, Instagram, Slack, Twilio, SIP, Shopify, Adobe Commerce, Stripe, WordPress, Notion, Zapier, Make, Calendly and Cal.com. | Official integrations include Salesforce, Salesforce Marketing Cloud Account Engagement, HubSpot, Marketo, Eloqua, Outreach, Salesloft, Gong, 6sense, Demandbase, Google Calendar, Microsoft Office 365 and Slack. |
| Limit: pricing | Capterra reviewers complain that pricing is high for the included credits, while Trustpilot reviewers report unfavorable legacy-plan changes and unclear add-on or auto-recharge billing. | TrustRadius reviewers describe pricing as too high for small businesses and criticize the pricing structure. |
| Praise: ease of use | Capterra and GetApp reviewers repeatedly describe setup and the interface as easy, intuitive and quick for nontechnical users. | TrustRadius reviewers repeatedly describe the interface as intuitive and visually clear. |
Chatbase plans
- FreeFree
- Hobby$40 a month
- Standard$150 a month
- Pro$500 a month
- EnterprisePriced on request
Piper Conversations plans
- EnterprisePriced on request
- PremierPriced on request
- UltimatePriced on request
Pick Chatbase if…
Chatbase suits teams that want to build customer-facing agents for support, sales, or product guidance without code. It is also a fit for teams that want to use existing help content or product data, connect to listed business tools, and review agent behavior through simulations and traces.
Pick Piper Conversations if…
You want what its maker publishes above — check its page for the details.