Chatbase
8.9#2 in chatbot buildersFrom $40 a monthFree planAndroidiOSWebAPI
VisitChatbase vs Hay.chat
What both publish
| Fact | Chatbase | Hay.chat |
|---|---|---|
| Deployment channels | multichannel | multichannel |
| Free plan | Yes | No |
| Human handoff | The helpdesk supports escalation to humans while preserving the conversation transcript and context. | Yes |
| Integrations | Listed integrations include Zendesk, Freshdesk, Gorgias, Zoho Desk, Intercom, Help Scout, HubSpot, Salesforce, WhatsApp, Messenger, Instagram, Slack, Twilio, SIP, Shopify, Adobe Commerce, Stripe, WordPress, Notion, Zapier, Make, Calendly and Cal.com. | The integrations page lists Web Chat, HubSpot, Magento, Shopify, Stripe, WooCommerce, and Zendesk as available; several other listed integrations are marked coming soon. |
| Knowledge-base answers | Yes | Yes |
| Product | Chatbase provides customer-facing AI agents for customer support, sales, and product guidance across chat, email, and voice. | Hay is open-source AI orchestration for customer support that connects a knowledge base to customers through integrations and custom actions. |
Chatbase plans
- FreeFree
- Hobby$40 a month
- Standard$150 a month
- Pro$500 a month
- EnterprisePriced on request
Hay.chat plans
- Solo€50 a month
- Starter€135 a month
- Growth€725 a month
- Enterprise€2,725 a month
Pick Chatbase if…
Chatbase suits teams that want to build customer-facing agents for support, sales, or product guidance without code. It is also a fit for teams that want to use existing help content or product data, connect to listed business tools, and review agent behavior through simulations and traces.
Pick Hay.chat if…
You want what its maker publishes above — check its page for the details.