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Chatbase vs Gladly

Chatbase

8.9#2 in chatbot buildersFrom $40 a month
Free planAndroidiOSWebAPI
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Gladly logo

Gladly

5.9#16 in ai agents for customer support software
WebAPI
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What both publish

FactChatbaseGladly
HeadquartersSan Francisco, CaliforniaMillbrae, California, United States
IntegrationsListed integrations include Zendesk, Freshdesk, Gorgias, Zoho Desk, Intercom, Help Scout, HubSpot, Salesforce, WhatsApp, Messenger, Instagram, Slack, Twilio, SIP, Shopify, Adobe Commerce, Stripe, WordPress, Notion, Zapier, Make, Calendly and Cal.com.The integrations directory lists Shopify, BigCommerce, Loop, Recharge, Salesforce, Slack, and other apps, and offers an App Platform for custom integrations.

Chatbase plans

  • FreeFree
  • Hobby$40 a month
  • Standard$150 a month
  • Pro$500 a month
  • EnterprisePriced on request

Gladly plans

  • Gladly AI platformPriced on request

Pick Chatbase if…

Chatbase suits teams that want to build customer-facing agents for support, sales, or product guidance without code. It is also a fit for teams that want to use existing help content or product data, connect to listed business tools, and review agent behavior through simulations and traces.

Pick Gladly if…

You want what its maker publishes above — check its page for the details.

Charts they share