Chameleon
7.2#3 in customer engagement softwareFrom $279 a monthWebAPIExtension
VisitChameleon vs Inline Manual
Inline Manual
7.2#6 in customer onboarding softwareFrom $3 a monthWebAPIExtensionSelf-hosted
VisitWhat both publish
| Fact | Chameleon | Inline Manual |
|---|---|---|
| Analytics | The platform reports Experience performance, completion, funnels, retention and engagement metrics. | Analytics show walkthrough performance, user completion stages, drop-off points and third-party analytics exports. |
| Company facts | LinkedIn lists Chameleon as privately held, founded in 2015, headquartered in San Francisco and employing 11–50 people. | LinkedIn lists Inline Manual as privately held, headquartered in London, founded in 2014 and employing 11–50 people. |
| Documentation depth | TrustRadius reviewers praised easy Segment setup and fast support but described the documentation as fairly light for deeper technical work. | The help center covers walkthroughs, tooltips, articles, analytics, people tracking, segmentation, automation, integrations, installation, troubleshooting, customization and developer callbacks. |
| Installation | Installation is normally done by adding a JavaScript snippet, with alternatives including npm, Google Tag Manager, Segment and Freshpaint. | Deployment requires a Chrome authoring extension plus a short JavaScript player snippet installed in the target application. |
| Integrations | Listed integrations include Segment, Salesforce, HubSpot, Intercom, Slack, Mixpanel, Amplitude, Heap, Google Analytics, Zapier, Zendesk, Hightouch and Census. | Documented integrations include Google Analytics, Google Tag Manager, Mixpanel, Heap, Intercom, Kissmetrics, Marketo, Segment and Woopra. |
| Product | Chameleon says it builds context on products and users, identifies friction, creates personalized in-app guidance, and monitors outcomes. | Inline Manual is a Digital Adoption Platform for creating interactive walkthroughs, tooltips, and support articles inside a customer’s app. |
| Rating on Capterra | 4.0 out of 5 from 11 reviews | 4.3 out of 5 from 3 reviews |
| Rating on G2 | 4.4 out of 5 from 352 reviews | 4.6 out of 5 from 23 reviews |
| Rating on GetApp | 4.0 out of 5 from 11 reviews | 4.3 out of 5 from 3 reviews |
| Security | Chameleon says it is SOC 2 Type II compliant and received a clean attestation report with no exceptions in January 2026. | The security page states that Inline Manual is ISO 27001:2014 certified and that its servers are hosted on Google Cloud Platform in Belgium and the UK. |
Chameleon plans
- Startup$279 a month
- Startup plan$279 a month
- Pro$750 a month
- Growth$1,250 a month
- EnterprisePriced on request
Inline Manual plans
- Employee adoption$3 a month
- iFrames Support add-on$129 a month
- Standard Pro$158 a month
- Standalone Player add-on$199 a month
- Priority Support add-on$289 a month
- Product Adoption Audit$399, paid once
Pick Chameleon if…
Chameleon suits teams that want to guide users inside web products and measure experience outcomes. It is relevant to organizations needing no-code experiences, experimentation, integrations, and usage-based plans.
Pick Inline Manual if…
Inline Manual suits teams guiding customers or employees inside software. It fits organizations needing segmented walkthroughs, localized content, analytics, or self-hosted deployment.