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Cerb vs Unibox

Cerb logo

Cerb

8.3#9 in help desk softwareFrom $40 a month
Free planWebAPILinuxSelf-hosted
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Unibox

6.1#26 in shared inbox softwareFrom $49 a month
Web
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What both publish

FactCerbUnibox
IntegrationsConnected services support OAuth, API keys, bearer tokens, HTTP Basic, AWS credentials, OpenID Connect, SAML, webhooks, portals and plugins.Google Workspace mail, aliases, and directory are available; Microsoft 365, Zoho Mail, Zapier, and outbound webhooks are listed as roadmap items.
What it doesCerb provides shared inboxes for human and AI teams, routing and automating incoming work.Unibox combines Google Workspace aliases such as billing@ and support@ into one shared inbox for a team.

Cerb plans

  • Community—
  • Cerb Cloud Slots$40 a month
  • Community self-hostedFree
  • Cerb Cloud$40 a month
  • Licensed self-hosted$40 a month

Unibox plans

  • Starter$49 a month
  • Growth$99 a month
  • Agency$249 a month

Pick Cerb if…

You want what its maker publishes above — check its page for the details.

Pick Unibox if…

You want what its maker publishes above — check its page for the details.

Charts they share