Cerb
8.3#9 in help desk softwareFrom $40 a monthFree planWebAPILinuxSelf-hosted
VisitCerb vs Sortd
What both publish
| Fact | Cerb | Sortd |
|---|---|---|
| Integrations | Connected services support OAuth, API keys, bearer tokens, HTTP Basic, AWS credentials, OpenID Connect, SAML, webhooks, portals and plugins. | Sortd lists Google Calendar, Google Drive and Zapier integrations, with Zapier connecting to apps including Google Sheets, Typeform, Jotform, HubSpot and Trello. |
| Shared inboxes | Email or social accounts can become team inboxes handling routing, assignment, prioritization, customer context, snippets, bulk replies, SLAs and satisfaction tracking. | Sortd supports shared Gmail inboxes such as support@, sales@, orders@ and accounts@ without mailbox migration. |
Cerb plans
- Community—
- Cerb Cloud Slots$40 a month
- Community self-hostedFree
- Cerb Cloud$40 a month
- Licensed self-hosted$40 a month
Sortd plans
- Starter$10 a month
- Essentials$16 a month
- Business$22 a month
- Business Plus$29 a month
Pick Cerb if…
You want what its maker publishes above — check its page for the details.
Pick Sortd if…
Sortd suits teams handling shared Gmail conversations across support, sales, operations, project management, finance, HR or hiring. It may also fit teams that want to organize email as a workflow or manage deals and contacts in Business.