Cerb
8.3#9 in help desk softwareFrom $40 a monthFree planWebAPILinuxSelf-hosted
VisitCerb vs Shared Inbox by Canary
Shared Inbox by Canary
7.0#10 in shared inbox softwareFrom $10 a monthiOSWebmacOSWindows
VisitWhat both publish
| Fact | Cerb | Shared Inbox by Canary |
|---|---|---|
| Company | Cerb is made by Webgroup Media, LLC, which lists a Covina, California address and says it was founded in 2001. | The About page says Shared Inbox by Canary began as a solution to the Canary Mail team's internal email collaboration needs. |
| Integrations | Connected services support OAuth, API keys, bearer tokens, HTTP Basic, AWS credentials, OpenID Connect, SAML, webhooks, portals and plugins. | The pricing page includes Lite integrations in Business and Advanced integrations in Scale but does not name the integrated services. |
Cerb plans
- Community—
- Cerb Cloud Slots$40 a month
- Community self-hostedFree
- Cerb Cloud$40 a month
- Licensed self-hosted$40 a month
Shared Inbox by Canary plans
- Starter$10 a month
- Business$20 a month
- Scale$30 a month
Pick Cerb if…
You want what its maker publishes above — check its page for the details.
Pick Shared Inbox by Canary if…
Starter is aimed at teams getting started with shared email, while Business targets customer support teams. Scale is intended for high-volume teams with compliance needs.