Cerb
8.3#9 in help desk softwareFrom $40 a monthFree planWebAPILinuxSelf-hosted
VisitCerb vs Keeping
What both publish
| Fact | Cerb | Keeping |
|---|---|---|
| Company | Cerb is made by Webgroup Media, LLC, which lists a Covina, California address and says it was founded in 2001. | Keeping says it was founded in 2016 and is based in Brooklyn, New York. |
| Headquarters | Covina, California, USA | Brooklyn, New York, United States |
| Integrations | Connected services support OAuth, API keys, bearer tokens, HTTP Basic, AWS credentials, OpenID Connect, SAML, webhooks, portals and plugins. | The maker lists Shopify, WooCommerce, Salesforce, Slack, Zapier, HubSpot, Asana, ClickUp, Jira, Shortcut, Linear, and monday.com integrations. |
Cerb plans
- Community—
- Cerb Cloud Slots$40 a month
- Community self-hostedFree
- Cerb Cloud$40 a month
- Licensed self-hosted$40 a month
Keeping plans
- Essentials$14 a month
- Advanced$24 a month
- HIPAA$49 a month
Pick Cerb if…
You want what its maker publishes above — check its page for the details.
Pick Keeping if…
Keeping suits teams that manage customer support, HR, or IT email through Gmail or Google Workspace. Essentials is positioned for small teams, while Advanced is intended for higher volumes.