
Cerb
8.3#9 in help desk softwareFrom $40 a monthFree planWebAPILinuxSelf-hosted
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| Fact | Cerb | Jelly |
|---|---|---|
| Integrations | Connected services support OAuth, API keys, bearer tokens, HTTP Basic, AWS credentials, OpenID Connect, SAML, webhooks, portals and plugins. | The maker lists Discord, Slack, and webhook integrations; its Slack integration can post notifications and let teammates claim unassigned conversations from Slack. |
You want what its maker publishes above — check its page for the details.
Jelly suits small teams sharing Gmail or Outlook inbox work. It is aimed at groups that need assignments, internal discussion, automated rules, and shared responses.