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Cerb vs Jelly

Cerb logo

Cerb

8.3#9 in help desk softwareFrom $40 a month
Free planWebAPILinuxSelf-hosted
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Jelly logo

Jelly

6.2#24 in shared inbox softwareFrom $319 a year
Web
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What both publish

FactCerbJelly
IntegrationsConnected services support OAuth, API keys, bearer tokens, HTTP Basic, AWS credentials, OpenID Connect, SAML, webhooks, portals and plugins.The maker lists Discord, Slack, and webhook integrations; its Slack integration can post notifications and let teammates claim unassigned conversations from Slack.

Cerb plans

  • Community—
  • Cerb Cloud Slots$40 a month
  • Community self-hostedFree
  • Cerb Cloud$40 a month
  • Licensed self-hosted$40 a month

Jelly plans

  • Jelly$29 a month
  • Royal Jelly 👑$69 a month
  • Jelly$319 a year
  • Royal Jelly 👑$690 a year

Pick Cerb if…

You want what its maker publishes above — check its page for the details.

Pick Jelly if…

Jelly suits small teams sharing Gmail or Outlook inbox work. It is aimed at groups that need assignments, internal discussion, automated rules, and shared responses.

Charts they share