
Cemantica
6.0#17 in customer experience management softwareWebAPI
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| Fact | Cemantica | Pisano |
|---|---|---|
| Deployment | Cemantica describes its offering as a cloud based SaaS platform, with shared cloud instances for the trial and Starter tiers and private cloud instances for higher packages. | Pisano says its packages support getting started either on-premise or in the cloud. |
| Product | Cemantica describes itself as end-to-end Customer Experience software covering strategy through execution. | Pisano is an experience management platform for Voice of Customer and Voice of Employee programs. |
| Security | Cemantica states that it is ISO 27001 certified and SOC 2 Type II certified. | Pisano's Trust Center lists SOC 2, ISO 27001:2022, GDPR, US Data Privacy, HIPAA, WCAG 2.0 and 2.1, and KVKK among its compliance areas. |
| Support | The trial page directs product questions to [email protected], and the company says its CX specialists provide customer support and guidance. | Pisano says training, customer care and technical support have no extra charge and include a dedicated account manager. |
You want what its maker publishes above — check its page for the details.
Pisano is aimed at modern enterprises running customer or employee feedback programs. Its listed industry solutions span banking, retail, insurance, travel and hospitality, automotive, e-commerce, healthcare, utilities, and education.