Casework
7.3#4 in public sector crm softwareFrom £19 a monthFree planWebAPI
VisitCasework vs Parthenon
What both publish
| Fact | Casework | Parthenon |
|---|---|---|
| Headquarters | Launceston, Cornwall, United Kingdom | Austin, Texas, United States |
| Integrations | Pro and higher plans include webhook integrations and API access; council accounts also list Microsoft Entra ID single sign-on. | Nexus integrates with Outlook through a Microsoft 365-approved add-in. |
| Retention | Case data is retained for 12 months after closure, while audit logs are retained for three years. | Microsoft's record says Parthenon has a disposal process and retains data for less than 90 days after account termination. |
Casework plans
- FreeFree
- Group£19 a month
- Pro£19 a month
- Council£99 a month
Parthenon plans
- Reach 1k$19 a month
- Reach 2.5k$45 a month
- Reach 5k$99 a month
- Reach 10k$135 a month
- Reach 15k$219 a month
- Reach 20k$285 a month
Pick Casework if…
Casework is designed for councillors, caseworkers, and councils, including parish, district, and county councils. It suits teams that want residents to submit issues and follow case progress.
Pick Parthenon if…
Parthenon is aimed at elected officials and public bodies handling constituent records, casework, and outreach. Its listed customer groups include councils, commissions, school boards, legislatures, and Congress.