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Capacity vs Hey Support

Capacity

7.0#7 in ai customer service agents
AndroidiOSWebAPI
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Hey Support

6.3#7 in customer service automation softwareFrom $19 a month
Free planWeb
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Capacity plans

  • CorePriced on request
  • EnterprisePriced on request
  • ProPriced on request

Hey Support plans

  • FreeFree
  • Starter$19 a month
  • Growth$49 a month
  • Scale$129 a month
  • EnterprisePriced on request

Pick Capacity if…

You want what its maker publishes above — check its page for the details.

Pick Hey Support if…

Hey Support suits businesses that want one support agent across web, messaging, email, voice, and social channels. It also fits teams needing automated routing, workflow handling, knowledge from commerce or business systems, and human escalation.

Charts they share