Canny
7.6#6 in customer feedback softwareFrom $79 a monthFree planWebAPIExtension
VisitCanny vs UserJot
What both publish
| Fact | Canny | UserJot |
|---|---|---|
| AI integrations | Canny offers MCP connections for Claude, ChatGPT, Microsoft Copilot, Cursor, and other supported AI tools. | Claude Code, Cursor, Codex, ChatGPT, and other MCP clients can connect to UserJot; the same actions are available through a REST API. |
| Changelog | Canny provides an embeddable product changelog, scheduled releases, Markdown formatting, labels, hosted history, and subscriber email notifications on Pro. | UserJot can draft changelog posts from completed requests, link posts to those requests and notify voters automatically. |
| Plan limits | The Free plan includes 25 tracked users, Pro starts at 100+ tracked users, and Business starts at 5,000+ tracked users. | The Free plan includes two feedback boards and three admin roles; Starter includes five boards and Professional includes unlimited boards. |
| Rating on Capterra | 4.6 out of 5 from 77 reviews. | 0.0 out of 5 from 0 reviews |
| Rating on G2 | 4.5 out of 5 from 108 reviews. | 5.0 out of 5 from 1 review |
| Rating on GetApp | 4.6 out of 5 from 77 reviews. | 0.0 out of 5 from 0 reviews |
Canny plans
- FreeFree
- Pro$79 a month
- Pro$99 a month
- BusinessPriced on request
UserJot plans
- FreeFree
- Starter$29 a month
- Professional$59 a month
Pick Canny if…
You want what its maker publishes above — check its page for the details.
Pick UserJot if…
UserJot suits teams that want customer support conversations alongside feedback requests and product updates. It may fit teams using MCP clients or Slack, with Slack integration available on paid plans.