Brand24
8.2#1 in social media listening softwareFrom $249 a monthAndroidiOSWebAPI
VisitBrand24 vs Lucidya
What both publish
| Fact | Brand24 | Lucidya |
|---|---|---|
| Founded | 2011 | 2016 |
| Free plan | No | No |
| Headquarters | Wrocław, Poland | Riyadh, Saudi Arabia |
| Integrations | Brand24 lists integrations with Slack and Microsoft Teams and provides API access and an MCP server. | OmniServe says it connects to 30+ platforms across social media, messaging, reviews, and other channels. |
| Support | Enterprise clients receive personalized onboarding, tailored training, regular progress reviews, a dedicated Customer Success Manager, and quarterly business reviews. | Growth includes knowledge base, community, digital onboarding, chat support, and virtual onboarding; Enterprise includes a dedicated customer success manager and email/phone support. |
| Target customers | Brand24 says it serves businesses, marketers, agencies, startups, and customers ranging from startups to Fortune 500 companies. | Lucidya says it serves large enterprise and government clients worldwide, with 120+ such clients. |
Brand24 plans
- Individual$249 a month
- Team$349 a month
- Pro$499 a month
- Business$699 a month
- Enterprise$17,988 a year
Lucidya plans
- Growth$125 a month
- Enterprise$250 a month
Pick Brand24 if…
Brand24 may suit businesses, marketers, agencies, and startups that need to monitor brand, competitor, or topic conversations. Its analytics, alert channels, and reporting formats may also suit teams sharing monitoring results.
Pick Lucidya if…
Lucidya may suit customer experience teams that need social listening, omnichannel engagement, and AI-assisted query handling. The company says it serves large enterprise and government clients worldwide.