
Bookboost
7.3#4 in hospitality crm softwareFrom $1.60 a monthFree planWebAPI
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| Fact | Bookboost | GuestMaker |
|---|---|---|
| API | The Customer Data Platform includes API access for connecting guest data and systems. | GuestMaker provides an open REST API and webhooks for connecting systems and accessing guest, booking and reservation data. |
| Availability | Bookboost's SLA states an annual uptime guarantee of 99.8%. | The SLA states a target monthly uptime of 99.8% for paid cloud services, with listed exclusions including third-party integration failures. |
| Integrations | The integrations directory lists more than 70 PMS systems and highlights Mews, Apaleo, Oracle, and SiteMinder. | The product page names Opera, Mews and Cloudbeds among 50+ PMS integrations, and also lists Quicktext, HiJiffy, Asksuite, ReviewPro, TrustYou and Revinate. |
| Privacy | The CDP includes tools for consent management, access requests, and data erasure to support GDPR compliance. | Hotelinking says it processes guest data for hotel customers as a data processor and stores platform data in AWS in Ireland within the EEA by default. |
| Product | Bookboost unifies hospitality CRM, guest messaging, and automation to help hospitality businesses build guest loyalty and reduce reliance on online travel agencies. | GuestMaker is a multichannel hotel CRM that unifies guest data and automates communication before, during and after a stay. |
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Bookboost suits hotels, hostels, apartments, and hospitality groups managing guest profiles, messaging, and automated journeys. It can fit teams coordinating guest communications across properties and channels.
GuestMaker suits hotels looking for a web CRM that combines reservation syncing with guest communications and marketing functions. Its segmentation and loyalty tools may suit teams organizing guest outreach.