
BoldDesk
6.3#72 in help desk softwareFrom $99 a monthAPI
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| Fact | BoldDesk | Front |
|---|---|---|
| API access | Yes | Yes |
| Customer portal | Yes | Yes |
| Founded | 2001 | 2013 |
| Free plan | No | No |
| Help center | Yes | Yes |
| Included agent seats | 5 | 10 |
| Paid from | 20 | 25 |
| Shared inbox | Yes | Yes |
You want what its maker publishes above — check its page for the details.
Front may suit teams that need shared inboxes alongside ticket automation, SLA management, a help center, or a customer portal. Its plans are organized around seat, workspace, automation-rule, and channel limits.